Brand loyalty has dropped for the third year in a row, as reported in a study by Deloitte. Loyalty is what brands strive for – customers who continue to buy your brand again and again. So why is this type of loyalty slipping and how can brands retrieve what they once had?
Consumers are busy. They buy into brands that can save time and money, make their life easier and entertain them. Social is the perfect platform for showing how brands can bring value to these time-starved consumers. Great content will educate consumers on brands and bring it to their mind when it comes time to make a purchase.
Check out our latest whitepaper, “Social Media is Redefining Loyalty” to gain insights into how harnessing technology and social media can make consumers consistently gravitate to brands.
Fill out the form below to download the whitepaper.
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